Terms, privacy and refunds

Plain-English terms for SmokoBooks, made by AENETWORKS. Last updated 19 September 2026. Questions: admin@aenetworks.com.au.

Terms of use

What you're buying. A subscription licence to use the SmokoBooks desktop application on the number of computers your plan includes (one for Solo, two for Solo + office PC) for as long as the subscription is active. Each licence key is registered to the first business that activates it. On the two-computer plan the books are shared through a folder you control (OneDrive, Google Drive, Dropbox or similar); that folder's availability and syncing is provided by that service, not by us. You can move a licence to a replacement computer by deactivating it on the old one (Settings › Licence), or by asking us to release it.

Billing. Plans renew automatically at the end of each monthly or yearly period until you cancel. Payments are processed by Stripe. Prices are in Australian dollars and shown on the pricing page; we will tell you by email before any price change affects a renewal.

Your responsibilities. SmokoBooks is a bookkeeping and document tool. You are responsible for the accuracy of what you enter, for your tax and BAS lodgements, and for keeping backups (the app makes daily backups on your computer; keep a copy somewhere else too). Figures such as GST position and estimated tax set-aside are calculated from your entries and are not tax advice.

Fair use. Don't share, resell or attempt to bypass licence keys. We may suspend a key that is used in breach of these terms.

Updates and support. Updates are included while your subscription is active. Support is by email at admin@aenetworks.com.au.

Australian Consumer Law. Nothing in these terms limits any rights you have under the Australian Consumer Law, including consumer guarantees that cannot be excluded.

Privacy

Your bookkeeping data never leaves your computer. Quotes, invoices, customers, expenses and every other record are stored in the SmokoBooks data folder on your PC. We have no copy and cannot see it.

What the licence service receives. When you activate a key and once a day afterwards, the app sends: your business name, ABN, email, phone and industry as entered in setup; an anonymised identifier for the computer; the app version and Windows version; and your IP address. We use this only to run the licence, count activations and help with support. Usage counts sent with the daily check are totals only (for example how many invoices exist), never their contents.

Purchases. Stripe handles payment and holds your card details; we receive your name, email, the plan and the payment status. Emails (licence keys, account links) are sent through Resend. We do not sell or share your details with anyone else.

Your rights. Email admin@aenetworks.com.au to see, correct or delete what we hold about you. Cancelling the subscription and uninstalling the app removes it from your computer; your data folder stays until you delete it.

Refunds and cancelling

Cancel any time from the Manage subscription page. SmokoBooks keeps working until the end of the period you have paid for, and no further payments are taken.

Money-back guarantee. If SmokoBooks isn't right for you, email admin@aenetworks.com.au within 14 days of your first payment and we will refund it in full.

Failed payments. If a renewal payment fails, Stripe retries it and emails you. The licence keeps working for a short grace period after the paid period ends; if payment still hasn't gone through the app asks you to update your card.

SmokoBooks is made by AENETWORKS, Australia.